Data Protection & Privacy
Bengol treats the protection of users' personal data as a top priority. On this page, find out what information we hold, why we hold it, and how we keep it secure — explained simply and clearly.
Core Privacy Principles
Bengol (bengol.click) manages its users' personal information in accordance with this privacy policy. This policy applies to the Bengol website, mobile app, and all related services.
When you register with Bengol, use the app, or access any of our services, certain information is necessarily collected. This policy explains in detail what data is collected, why it is collected, how it is used, and what rights you have.
Bengol never sells your data to third parties for commercial purposes. This is a core commitment.
Bengol collects three types of information — what you provide directly, what is collected automatically, and what is received from third parties.
Information You Provide:
Automatically collected information:
| Data Type | Why It Is Collected |
|---|---|
| Device information (model, OS) | To ensure app compatibility |
| IP Address | For security and fraud prevention |
| Login Time & Activity | To secure your account |
| Betting History | For service improvement and dispute resolution |
| Transaction Records | To ensure financial accuracy |
Bengol uses the data it collects only for specific purposes. Each purpose is outlined clearly below:
Bengol never shares your information with advertising networks or data brokers.
Cookies and similar technologies are used on the Bengol website and app to enhance your experience and keep the platform secure.
Types of cookies Bengol uses:
Bengol does not use third-party advertising tracking cookies. Cookies can be managed through your browser settings, though disabling them may affect certain features.
Bengol uses industry-leading security measures to keep your information safe.
If you notice any security issue or unusual activity on your account, contact support@bengol.click immediately.
Bengol does not retain data longer than necessary. However, certain information must be kept for a defined period due to legal obligations.
| Data Type | Retention Period |
|---|---|
| Account information | For the duration of active account + 5 years |
| Financial transaction records | Minimum 5 years (in accordance with financial regulatory guidelines) |
| KYC documents | 5 years after account closure |
| Support Chat & Communications | 2 years |
| Cookies & session data | 30 days to 1 year |
Once the retention period has passed, data is securely deleted or anonymised.
As a Bengol user, you have a number of important rights. These can be exercised at any time by contacting our support team.
Your Rights
To exercise any of these rights support@bengol.clickor reach us via live chat.
Bengol's services are strictly for users aged 18 and above. Collecting data from minors or managing accounts on their behalf is entirely against our policy.
If a minor is found to have registered using a false age, the account will be closed and all collected data will be deleted.
If a parent or guardian suspects that a minor is using Bengol, please contact support immediately.
Bengol may update this privacy policy as needed. If significant changes are made, users will be notified in advance via email or in-app notification.
Continued use of Bengol after any changes take effect will be considered acceptance of the updated policy. If you do not agree, you may request account closure.
The date of the latest update will always be displayed at the top of this page.
Detailed Discussion
In today's digital world, personal data privacy is a serious concern. Whether you're using a mobile app or doing anything online, you're always sharing some information. The real question is: where does that data go, who can see it, and what is it being used for?
Bengol has tried to answer this question directly in this privacy policy. A few key points deserve a bit more detail.
First, on data collection. When you open a Bengol account, you are asked for your name, mobile number, and date of birth. KYC requires a national ID. This may feel like a lot. But the reality is that without this information, mobile banking payments cannot be processed, fraud cannot be prevented, and minors cannot be kept off the platform. These requirements are ultimately there to protect you.
Second, on the matter of data sharing — Bengol is clear: your data is never sold. Minimal information is shared with bKash or Nagad solely to process payments — without that, how would transactions go through? And if data must be disclosed for a legal investigation, that too happens strictly within regulatory bounds. But selling data to marketing companies or data brokers? That never happens.
Third, security. Terms like SSL encryption and password hashing may sound technical, but the meaning is simple. Encryption means that even if someone intercepts your data in transit, they cannot read it. Password hashing means that even Bengol staff cannot see your password — only the hashed version is ever stored.
Fourth, on the matter of your rights — many people don't realize they have the right to view, correct, or request deletion of their personal data on online services. At Bengol, these rights are fully in effect — just contact support and the process begins.
Fifth, on marketing communications — if you don't want to receive promotional SMS or emails, you can turn them off directly. It's entirely your choice; Bengol doesn't push it on you.
Overall, Bengol's Privacy Policy is a practical, grounded document — not empty promises, but a clear statement of what will and will not happen with your data. User trust is Bengol's most valuable asset, which is why this policy is upheld not just on paper, but in everyday practice.
Frequently Asked Questions
For any request to view, correct, or delete your data support@bengol.clickto get in touch. For more details Terms & Conditions and Responsible Gaming View page.